Top 5 Most Common Summer Claims for Cape Cod & Islands Business Owners

Summer on Cape Cod and the Islands is unlike anywhere else. The streets fill up, restaurants are packed, boats are booked, hotels reach capacity, and local businesses prepare for their busiest (and hopefully most profitable) months of the year.


But with more customers, seasonal employees, unpredictable weather, and increased activity comes something else…increased risk.


From a slip and fall on a busy patio to a power outage that wipes out thousands of dollars of inventory seizing business operations for weeks, one unexpected claim can quickly impact your bottom line.

Here are five of the most common summer insurance claims Cape Cod and Island business owners should prepare for:


1. Customer Slip and Fall Accidents

With hundreds (sometimes thousands) of visitors walking through your doors each week, accidents happen. Sand and water get tracked inside, outdoor patios become crowded, and uneven walkways can create potential hazards.


Example Claim:
A clothing boutique on Main Street in Falmouth has customers coming in and out all day during peak summer season. A customer slips on a wet entryway after people track in water from a summer rainstorm and suffers an injury.

Here are five of the most common summer insurance claims Cape Cod and Island business owners should prepare for:


1. Customer Slip and Fall Accidents

With hundreds (sometimes thousands) of visitors walking through your doors each week, accidents happen. Sand and water get tracked inside, outdoor patios become crowded, and uneven walkways can create potential hazards.


Example Claim:
A clothing boutique on Main Street in Falmouth has customers coming in and out all day during peak summer season. A customer slips on a wet entryway after people track in water from a summer rainstorm and suffers an injury.


Coverage That May Help:
A Commercial General Liability Insurance Policy may help cover claims involving customer bodily injury, including medical expenses, legal fees, and potential settlements.


How to Reduce Your Risk:

  • Use slip-resistant mats near entrances
  • Regularly inspect walkways, stairs, and outdoor spaces
  • Train employees to clean spills immediately
  • Clearly mark uneven surfaces or potential hazards

Coverage That May Help:

A Commercial General Liability Insurance Policy may help cover claims involving customer bodily injury, including medical expenses, legal fees, and potential settlements.



How to Reduce Your Risk:

  • Use slip-resistant mats near entrances
  • Regularly inspect walkways, stairs, and outdoor spaces
  • Train employees to clean spills immediately
  • Clearly mark uneven surfaces or potential hazards


2. Food Spoilage & Lost Income From Power Outages

Cape Cod and the Islands are no strangers to summer storms, high winds, and unexpected power outages. For restaurants, cafes, and markets, losing power can mean losing thousands of dollars in refrigerated inventory.


Example Claim:
A busy seasonal waterfront restaurant loses power after a severe summer thunderstorm. The outage lasts long enough that seafood, meat, and other refrigerated items must be thrown away. The restaurant also has to close temporarily, losing valuable revenue during peak season.


Coverage That May Help:
Depending on the policy, Spoilage Coverage may help replace lost inventory, while Business Income Coverage may help cover lost revenue if your business is forced to close due to a covered loss.


How to Reduce Your Risk:

  • Consider investing in a commercial generator
  • Maintain refrigeration equipment regularly
  • Have an emergency response plan for outages
  • Review your limits before your busiest months


3. Boat & Watercraft Liability Claims

For businesses built around the water, summer brings increased activity — and increased exposure. Charter boats, sunset cruises, rental companies, and other marine businesses face unique risks that a standard business policy may not cover.


Example Claim:
A company offering sunset boat cruises experiences an accident when a passenger gets injured while boarding the vessel. The customer files a claim against the business for their injuries.


Coverage That May Help:
A specialized Marine Insurance Policy, such as Marine General Liability or Commercial Watercraft Coverage, may help protect against certain boating-related accidents, injuries, and liability claims.


How to Reduce Your Risk:

  • Follow strict passenger safety procedures
  • Properly train all crew members
  • Perform regular vessel maintenance
  • Review your marine coverage before the season begins

4. Temporary & Seasonal Employee Injuries

Many Cape Cod and Island businesses rely on seasonal workers during the summer rush. However, quick onboarding, limited experience, and fast-paced environments can increase the chance of workplace injuries.


Example Claim:
A hotel hires temporary seasonal employees to help with housekeeping during the busy summer months. A new employee injures their back while lifting heavy laundry bags.


Coverage That May Help:
Workers’ Compensation Insurance may help cover medical expenses and lost wages for employees injured while working. In Massachusetts, most businesses with employees are required to carry Workers’ Compensation Insurance.


How to Reduce Your Risk:

  • Provide proper training for all seasonal employees
  • Document safety procedures
  • Review lifting techniques and equipment use
  • Avoid rushing the onboarding process

5. Burglary & Theft

More visitors can mean more opportunity for theft. Retail stores, boutiques, and businesses carrying valuable inventory often face increased theft exposure during the busy summer months.


Example Claim:
A retail store on Main Street in Nantucket that sells luxury watches experiences a break-in after hours. Several high-value pieces are stolen, resulting in a significant inventory loss.


Coverage That May Help:
Commercial Property Insurance may help cover stolen business property and inventory, depending on your policy limits and coverage details.


How to Reduce Your Risk:

  • Install security cameras and alarms
  • Use smart locks and proper lighting
  • Secure high-value inventory
  • Review your inventory limits before peak season

Is Your Business Prepared for Summer?


Cape Cod and Island businesses face unique risks that many standard insurance policies are not designed for. The best time to find gaps in your coverage is before you have a claim.


If you’re not sure your current policy offers sufficient protection for your business, reach out to McShea Insurance Agency for a complimentary policy review and no-obligation quote.


We’ll help you understand your current coverage, identify potential gaps, and explore insurance solutions designed specifically for your business.

Is Your Business Prepared for Summer?


Cape Cod and Island businesses face unique risks that many standard insurance policies are not designed for. The best time to find gaps in your coverage is before you have a claim.

If you’re not sure your current policy offers sufficient protection for your business, reach out to McShea Insurance Agency for a complimentary policy review and no-obligation quote.


We’ll help you understand your current coverage, identify potential gaps, and explore insurance solutions designed specifically for your business.

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